Delivery & Returns Policy
At Harveys Workwear, we’re committed to delivering quality uniforms quickly and reliably — whether you’re ordering a single item or kitting out a whole team. Below you’ll find our delivery options, dispatch timelines, returns process, and how we handle custom orders.
Delivery Information
| Delivery Method | Details | Cost |
|---|---|---|
| Free Express Shipping | UK mainland · orders over £90 (incl. VAT) | FREE |
| Express Shipping | UK mainland · orders under £90 (incl. VAT) | £5.94 |
| Highlands & Islands Delivery | All Highlands & Islands postcodes | £11.94 |
- All prices include VAT.
- Options reflect configured shipping zones and may not apply to your cart; proceed to checkout for accurate rates.
- Orders placed before 1pm (Mon–Thu) are usually dispatched the same day. Embroidery may add 2–5 working days.
Dispatch Timelines
- Non-embroidered items: Usually dispatched same day if ordered before 1pm (Mon–Thu). Peak times may take 2–4 days.
- Text embroidery: 2–5 working days.
- Logo embroidery: 4–5 working days from logo approval.
- You’ll receive a dispatch confirmation with tracking once shipped.
Click & Collect
- If you’re near our factory (just outside Manchester city centre), you can collect your order directly.
- Select Click & Collect at checkout and we’ll notify you when it’s ready.
Returns
- Standard returns (28 days): Return non-personalised items within 28 days — items must be unworn, unwashed and in original packaging.
- Return postage: For change-of-mind returns, customers are responsible for return shipping costs. If the item is faulty or incorrect, we’ll cover the return postage.
- Exclusions: Personalised and embroidered items are non-returnable unless faulty.
