Shipping policy
Tracked Delivery:
- Orders over £75 (£62.50 ex VAT) — Free
- Orders under £75 (£62.50 ex VAT) — £3.99 (£3.33 ex VAT)
Delivery Times
- Standard items: 3–5 business days.
- Customised (embroidered) items: 7–10 business days.
- Tracking sent by email once dispatched.
Returns
- 28 days on non-personalised items — unworn, unwashed, original packaging.
- Change-of-mind returns: postage is the customer's responsibility (we recommend a tracked service).
- Faulty or incorrect items: full refund/replacement, and we cover return postage.
- Not returnable: embroidered, custom-made or altered garments (unless faulty).