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Shipping policy

Tracked Delivery:

  • Orders over £75 (£62.50 ex VAT) — Free
  • Orders under £75 (£62.50 ex VAT) — £3.99 (£3.33 ex VAT)

Delivery Times

  • Standard items: 3–5 business days.
  • Customised (embroidered) items: 7–10 business days.
  • Tracking sent by email once dispatched.

Returns

  • 28 days on non-personalised items — unworn, unwashed, original packaging.
  • Change-of-mind returns: postage is the customer's responsibility (we recommend a tracked service).
  • Faulty or incorrect items: full refund/replacement, and we cover return postage.
  • Not returnable: embroidered, custom-made or altered garments (unless faulty).