Frequently Asked Questions
Find answers to common questions about Harveys Workwear, Our Collection, customisation services, business orders, delivery and returns.
Harveys Workwear supplies a wide range of professional workwear and uniforms, including scrubs, tunics, trousers, polo shirts, chefwear, lab coats and other workwear. The website also features leisurewear, outdoor jackets and coats, hi-vis clothing, work gloves, work socks, knee pads and safety footwear.
Harveys supplies workwear across a range of sectors, including healthcare, hospitality, corporate and industrial workwear. The website also highlights leisurewear, lab coats and UK-manufactured bespoke workwear among its key areas.
Yes. Harveys supports businesses of different sizes through dedicated business accounts, bulk pricing and account management. Business customers can also receive support with large or repeat orders.
Yes. Harveys offers bulk ordering and wholesale pricing for businesses. The trade and wholesale service also provides bulk quotations, ongoing fulfilment and support for larger contracts.
Yes. Harveys provides bespoke quotations for larger orders and can accommodate bulk orders through its dedicated account and sales team. Businesses can contact the team to discuss their requirements and estimated order volume.
Yes. Harveys offers logo personalisation through in-house embroidery and printing. The website states that the embroidery and print team manages the process from digitisation through to production, with a proof provided before production begins.
Yes. Harveys provides in-house logo embroidery and DTF printing. The service is available for branded workwear and uniforms, with the company stating that there are no minimum order quantities for its embroidery and print service.
Harveys states that its in-house embroidery and print service has no minimum order quantity. The website says the service can accommodate orders ranging from one garment to much larger quantities, with a proof supplied before production starts.
Every Harveys product page includes a size guide to help customers choose the appropriate size before ordering. If you are unsure about sizing, Harveys recommends checking the relevant size chart or contacting the team for assistance.
Harveys states that its sizes are true to size. Customers are advised to use the size guide provided on the individual product page before placing an order.
For UK mainland orders, Harveys' current delivery policy states that standard tracked delivery takes 3–5 working days. The policy also states that orders placed before 11am Monday to Friday are usually dispatched the same day.
Yes. The current delivery policy states that tracked delivery is free for UK mainland orders over £75 (£90 including VAT). UK mainland orders below this threshold have a delivery charge, while separate charges apply to Highlands and Islands postcodes.
The current Harveys delivery policy states that text embroidery and logo embroidery orders are delivered within 7–10 working days. Logo embroidery is delivered within this timeframe after logo approval.
Yes. Harveys states that customers receive dispatch confirmation and tracking details once their order has been shipped. Its contact page also states that a tracking link is sent by email when the order is dispatched.
Yes, provided the order meets Harveys' return conditions. The current returns policy states that standard returns can be made within 28 days for non-personalised items, which must be unworn, unwashed and in their original packaging. Customers are responsible for return postage for change-of-mind returns.
Personalised and embroidered items are non-returnable unless faulty, according to Harveys' current Delivery & Returns Policy. This is also reflected in the website's terms and conditions, which state that embroidered or printed goods are non-returnable.
Yes. Harveys states that customers can contact the team to arrange a size exchange. The contact page specifies that the items must be unused, in their original packaging and within the applicable return period.
Customers should contact the Harveys team as soon as possible. Harveys states that when an item is faulty or has been sent incorrectly, it will cover the return postage and arrange a replacement or refund once the item has been received.
Yes. Harveys provides dedicated account support for business customers. Its website states that business account customers can have a dedicated point of contact, while its trade service provides a dedicated account and sales team to support orders from enquiry through to delivery.
You can contact the Harveys Workwear team by email at info@harveys.co.uk or by telephone on 0161 624 9535. The contact page states that the team is available Monday to Friday from 8:30am to 5:00pm and typically responds to email enquiries within one business day.